Every guest.
Every conversation.

Season 2 · Episode 48 · October 13, 2026

Hans Schatz | Relationships First, Business Second: The Cut+Dry Story

Hans Schatz of Cut+Dry joins Beck and Chad to discuss foodservice distribution, structured data, and the relationships behind a stronger industry.

Season 2 · Episode 47 · October 05, 2026

Peter Riggs | What If Restaurant Employees Were Paid to Think Like Owners?

Peter Riggs explains why sharing the upside with restaurant employees could change the closing shift, and why even good technology has to survive a busy restaurant.

Season 2 · Episode 46 · September 29, 2026

Ty Bennett | Why Working Harder Won’t Make You a High Performer

Ty Bennett connects Ninja Warrior, leadership research and everyday follow-through to a more sustainable way of performing when it counts.

Season 2 · Episode 45 · September 21, 2026

Toby Malbec | Why Restaurant Tech Vendors Need to Stop Working Alone

Toby Malbec explains why restaurant technology partnerships have to share responsibility for the operator's experience, from integration to support.

Season 2 · Episode 44 · September 18, 2026

David Cantu | Restaurant Back Office Should Be a GPS, Not a Rearview Mirror

David Cantu on rebuilding restaurant technology around frontline work, better decisions and the management habits that turn data into healthier margins.

Season 2 · Episode 43 · September 18, 2026

Hugh Guill & Stephen Klein | Your Next Restaurant Employee Might Be AI

Hugh Guill and Stephen Klein explore simpler catering orders, stronger direct customer relationships and the operating work behind useful restaurant AI.

Season 2 · Episode 42 · September 14, 2026

Michel Falcon | Why Your Employees Should Come Before Your Customers

Brasa founder Michel Falcon connects people-first leadership to hiring, clear expectations and the small operating details that make hospitality possible.

Season 2 · Episode 41 · September 09, 2026

Ted Hardy | Why Most Restaurant Tech Transformations Fail

Topgolf's Ted Hardy explains how operator involvement, simpler work and disciplined build-versus-buy decisions make restaurant technology useful.

Season 2 · Episode 40 · September 02, 2026

Vlad Sadovskiy | Robots Are Coming Faster Than You Think

Netevia's Vlad Sadovskiy brings robotics, payments and AI into one conversation about how small businesses learn to adopt unfamiliar technology.

Season 2 · Episode 39 · August 26, 2026

Zane Donahoo | Why P. Terry's Blends IT & Marketing

P. Terry's Zane Donahoo connects marketing and technology to understand new guests, repeat visits and the work behind a useful campaign report.

Season 2 · Episode 38 · August 18, 2026

Why Restaurant Tip Management Is Broken | Vaughn Ackman (DishOut)

DishOut co-founder Vaughn Ackman explains why clear tip reporting is an employee experience issue as much as an administrative task.

Season 2 · Episode 37 · August 13, 2026

Claude Silver | Be Yourself at Work

Claude Silver explores the everyday leadership choices that let people contribute fully, from meeting behavior to candid feedback and culture addition.

Season 2 · Episode 36 · August 10, 2026

Patrick Bobrukiewicz | The Human Side of AI

Patrick Bobrukiewicz of Thrive Restaurant Group explores AI that helps managers understand their operation and spend more time with people.

Season 2 · Episode 35 · August 06, 2026

Tim Gannon | The Story Behind Outback Steakhouse

Outback co-founder Tim Gannon connects the Bloomin' Onion, complementary partners and kitchen design to the work of building a restaurant brand.

Season 2 · Episode 34 · July 29, 2026

Erika Till | Why Great Teams Go Silent

Erika Till explains how ignored employee feedback, unclear handoffs and premature promises become customer problems in growing technology companies.

Season 2 · Episode 33 · July 24, 2026

Erik Wetzel | Great Sales Leaders Build People, Not Pipelines

Erik Wetzel of Buyers Edge Platform discusses restaurant sales discovery, consistent execution and coaching a team through rejection without relying on fear.

Season 2 · Episode 32 · July 21, 2026

Sterling Douglass | AI Agents Explained

Chowly co-founder Sterling Douglass discusses restaurant AI, measurable outcomes, human oversight and the difference between a useful workflow and a convincing demo.

Season 2 · Episode 31 · July 14, 2026

Jazmine Charles | Building an "Aces Only" Culture

Jazmine Charles explains how Disrupt Foods connects an Aces Only culture to training, field leadership, useful data and recognition in its restaurants.

Season 2 · Episode 30 · July 09, 2026

Betsy Davis | Why Smart Print Is Beating Digital Fatigue

Betsy Davis of Sandy Alexander explains how menu versioning, customer data and coordinated follow-up connect physical restaurant marketing to digital work.

Season 2 · Episode 29 · July 06, 2026

Fred LeFranc | The Leader Who Stays in the Fire

Fred LeFranc explores the leadership shift from supplying every answer to developing people, hearing better ideas and improving the guest and employee journey.

Season 2 · Episode 28 · July 02, 2026

Danny Klein | The Future of Restaurant Media

Danny Klein shares the early lessons of QSR+: protecting operator conversation, connecting small and large brands, and helping members reach the value they joined for.

Season 2 · Episode 27 · June 24, 2026

Jason Riggs | The AI That Actually Understands Your Customers

Jason M. Riggs connects AI execution speed with leadership judgment, clear decision-making and the operating tests behind a restaurant drive-through pilot.

Season 2 · Episode 26 · June 22, 2026

Ryan Volberg | Why Your VIPs Are Your Biggest Profit Center

Ryan Volberg explains why restaurant guest recognition depends on getting useful relationship information to the team before the moment has passed.

Season 2 · Episode 25 · June 17, 2026

Stephen Klein | Fixing Restaurant Ordering with AI

Stephen Klein of Saivory explains how better ordering, useful recommendations and customer follow-up can strengthen a restaurant's direct channel.

Season 2 · Episode 24 · June 10, 2026

Carmela Hughley | Rita's Growth Playbook

Rita's marketing leader Carmela Hughley connects community participation, familiar rituals and local execution with a brand people remember.

Season 2 · Episode 23 · June 04, 2026

Kobby Amoah | The Healthcare System Is Broken. Here's the Fix.

River Health's Kobby Amoah explains the design work behind benefits employees can understand, access and use around the realities of hourly work.

Season 2 · Episode 22 · May 28, 2026

Alex Sambvani | Restaurants Miss 50% of Calls. AI Is Fixing It.

Slang AI's Alex Sambvani explains how restaurant voice AI should be evaluated through guest outcomes, useful handoffs and the attention it returns to staff.

Season 2 · Episode 21 · May 21, 2026

Jason Adams | Why Your Screens Don't Sell (And How to Fix Them)

Jason Adams of Creative Realities explains how digital signage strategy connects attention, menu design and measurable customer behavior.

Season 2 · Episode 20 · May 14, 2026

Bala Subramaniam | The Restaurant Industry Is Losing 30%. Here's the Fix.

Bala Subramaniam explains the marketplace problem behind restaurant ordering and why distribution, selection and incentives have to work together.

Season 2 · Episode 19 · May 11, 2026

Greg Creed | The $1B Insight Behind Baja Blast

Greg Creed explains the customer insight behind Baja Blast and why data needs curiosity, conversation and leaders willing to act.

Season 2 · Episode 18 · May 04, 2026

Melissa Fahs | How Coco Is Reinventing Food Delivery

Coco's Melissa Fahs explains the restaurant handoff, neighborhood relationships and support operations behind autonomous food delivery.

Season 2 · Episode 17 · April 28, 2026

Mary Pillow Thompson | The $100B Problem in Restaurants

Mary Pillow Thompson explains why restaurant improvement begins with clear shift goals, useful operating data and a realistic view of automation.

Season 2 · Episode 16 · April 23, 2026

Brandon Rhoten | Authentic Marketing Wins

Brandon Rhoten explains how customer behavior, brand foundations and disciplined testing shape marketing that earns attention and brings people in.

Season 2 · Episode 15 · April 13, 2026

Dina Mitchell | Safe Food Is a Human Right

PowerSoul Cafe founder Dina Mitchell discusses clear menu expectations, purposeful staff training and the work behind a restaurant's promise to its guests.

Season 2 · Episode 14 · April 06, 2026

Carl Comeaux | The Pizza Franchise Playbook

Carl Comeaux explains how Crust Pizza connects franchise support, local ownership and operational choices to the experience its expansion is meant to preserve.

Season 2 · Episode 13 · March 30, 2026

Kelly Grogan | Catering Is Your Biggest Untapped Revenue Stream

Crumbs co-founder Kelly Grogan shares how clearer menus, thoughtful packaging and personal follow-up can turn catering into a restaurant discovery channel.

Season 2 · Episode 12 · March 24, 2026

Jenn Saunders-Haynes | Why Catering Deserves a Seat at the Table

Jenn Saunders-Haynes explains why catering growth depends on aligned operations, marketing, supply chain and guest insight, not simply a larger online order.

Season 2 · Episode 11 · March 16, 2026

Allen Beck | The Future of Restaurant Catering

Allen Beck brings an operator's perspective to catering technology, delivery handoffs and the operational details that protect a customer's trust.

Season 2 · Episode 10 · March 12, 2026

Christopher Sebes | The Next Growth Engine for Restaurants

Christopher Sebes explores more deliberate local advertising, the repetitive work behind campaign launches and the difference between useful targeting and easy assumptions.

Season 2 · Episode 9 · March 02, 2026

Adam Steinman | AI, Hospitality & the Human Touch

Adam Steinman explains why restaurant AI must work for the brand, the crew and the guest, with clear expectations and a practical human handoff.

Season 2 · Episode 8 · February 23, 2026

Ramsey & Jamie Gilbertsen | The Future of Restaurant Packaging

Ramsey and Jamie Gilbertsen explain how their restaurant experience shaped Budget Branders and a more flexible approach to custom packaging supply.

Season 2 · Episode 7 · February 16, 2026

Daniel Martinez | Building Restaurant Tech That Actually Scales

Daniel Martinez explains how infrastructure, supplier transparency and repeatable opening processes shape a restaurant brand's ability to grow.

Season 2 · Episode 6 · February 09, 2026

Josh Halpern | AI Should Make Hospitality More Human

Josh Halpern explores how restaurant brands can use technology and operational focus to create the human moments that make guests want to return.

Season 2 · Episode 5 · February 02, 2026

Toni Ronayne | Why Fractional Leadership Is the Future

Toni Ronayne discusses fractional leadership, operational foundations and combining data, expert feedback and direct observation to make better business decisions.

Season 2 · Episode 4 · January 27, 2026

ChatGTM S2 Ep:4 Jason Riggs ~ Audivi AI

Jason Riggs examines the menu exceptions, operational handoffs and product decisions behind useful restaurant AI, beyond a convincing demonstration.

Season 2 · Episode 3 · January 20, 2026

ChatGTM S2 Ep3: Jim Knight ~ Keynote Speaker, Culture Catalyst & Author of "Culture That Rocks"

Jim Knight reflects on Hard Rock, belonging and the way everyday influence grows into leadership, with lessons for building a culture people want to join.

Season 2 · Episode 2 · January 13, 2026

Joseph Szala | The Quiet Killers Destroying Restaurant Brands

Joseph Szala explores how bias, silos and convenient choices weaken restaurant strategy, and how clearer decisions can help teams move forward.

Season 2 · Episode 1 · January 07, 2026

Bill Aseere | The Secret to Building a Cult Brand

Bill Aseere shares how operating experience, franchisee relationships and foundational changes shaped his approach to leading Whit's Frozen Custard.

Season 1 · Episode 32

ChatGTM S1 Ep32: Trailblazing with Whataburger ~ Point B on Trust, Tech & Transformation

Season 1 · Episode 31

ChatGTM S1 Ep31: Dr. Inks & Professor McCulloch with KSU Sales Program / 100% Employment Rate!

Season 1 · Episode 30

ChatGTM S1 Ep30: Ira Gleser ~ The AI Whisperer / Stewardship Beats Sales

Season 1 · Episode 25

ChatGTM S1 Ep25: Angelo Esposito with Wisk AI / Give Restaurant Owners Their Time (& Profits) Back

Season 1 · Episode 24

ChatGTM S1 Ep24: Peter Kellis with Tray / Evolved Tech for Restaurants

Season 1 · Episode 23

ChatGTM S1 Ep23: David Henkes ~ Technomic on AI / The Real State of Restaurants in 2025

Season 1 · Episode 22

ChatGTM S1 Ep22: Roger Beaudoin ~ Restaurant Rockstars / The $60K Mug Club

Season 1 · Episode 21

ChatGTM S1 Ep21: Tom Seeker ~ Ziggi's Coffee / Missile Defense to Coffee

Season 1 · Episode 20

ChatGTM S1 Ep20: David Greschler ~ NomadGo / Inventory Counting by Hand is Gone for Good

Season 1 · Episode 19

ChatGTM S1 Ep19: Kevin Jaskolka ~ Checkmate / Savagely Real Marketing, CRM & Trade Show Tactics

Season 1 · Episode 18

ChatGTM S1 Ep18: Brock Weeks ~ Savi / Could Tech be Hurting Your Restaurant?

Season 1 · Episode 17

ChatGTM S1 Ep17: Jeremy Julian ~ CBS NorthStar / The Secrets to Restaurant Technology Rollouts

Season 1 · Episode 16

ChatGTM S1 Ep16: Noah Glass ~ Olo / A 20-Year Journey to Redefine Restaurant Tech

Season 1 · Episode 15

ChatGTM S1 Ep15: Bill Oakley ~ From The Simpsons to The Steamed Ham Society

Season 1 · Episode 14

ChatGTM S1 Ep14: Sterling Douglass ~ Chowly / Entrepreneurship in Restaurant Tech

Season 1 · Episode 13

ChatGTM S1 Ep13: Danny Klein ~ QSR/FSR Magazine - The Evolving Demands of Restaurant Leadership

Season 1 · Episode 12

ChatGTM S1 Ep12 : Andy Freivogel ~ CEO Science on Call / The AI Age of Tech Support

Season 1 · Episode 10

ChatGTM S1 Ep10: Troy Hooper ~ CEO Pepper Lunch / Scaling Pepper Lunch Across North America

Season 1 · Episode 9

ChatGTM S1 Ep9: Audrey Hogan ~ TimeForge / Reimagining Workforce Management

Season 1 · Episode 8

ChatGTM S1 Ep8: Lee Howley ~ CEO Howley Company / Building Restaurant Tech From the Inside Out

Season 1 · Episode 11

ChatGTM S1 Ep11: Phil Crawford ~ Global F&B Adyen / Rewiring the Future of Payments

Season 1 · Episode 7

ChatGTM S1 Ep7: Sam Stanovich ~ SVP Big Chicken / Scaling a Brand with Heart, Hustle, and Vision

Season 1 · Episode 6

ChatGTM S1 Ep6: Seth Temco ~ CEO FullON Strategy / Insights to Demystify Go-To-Market Strategies

Season 1 · Episode 5

ChatGTM S1 Ep5: Beck & Chad Horn ~ Inc Tank GTM / CES 2025 Retrospective

Season 1 · Episode 4

ChatGTM S1 Ep4: Chris Harrison ~ CEO Secure Uptime / The Importance of Network Infrastructure

Season 1 · Episode 3

ChatGTM S1 Ep3: Ryan Handel ~ CEO of FIXE / Revolutionizing Restaurant Bookkeeping using FIXE

Season 1 · Episode 2

ChatGTM S1 Ep2: Alonzo Cudd & Cijoy Olickal ~ GM PILOT / Helping Your GM’s Find Success

Season 1 · Episode 1

ChatGTM S1 Ep1: Roy Baharav ~ CEO High Auto / AI in QSR Drive-Thru